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Design culture is increasingly present within organizations, especially with the rise of UX as a profession. Yet there are often disconnects between the development of a design philosophy and its translation in practice. Students preparing for UX careers are positioned in a liminal space between their educational experience and future practice, and are actively working to build a bridge between their developing philosophy of design and the translation of that philosophy when faced with the complexity of design practice. In this study, we interviewed ten students and practitioners educated within design-oriented HCI programs, focusing on their design philosophy and evaluating how their philosophical beliefs were shaped in practice. Building on prior work on flows of competence, we thematically analyzed these interviews, identifying the philosophical beliefs of these designers and their trajectories of development, adoption, or suppression in industry. We identify opportunities for enhancements to UX educational practices and future research on design complexity in industry contexts. 

As we rely upon increasingly complex sociotechnical systems to support ourselves and, by extension, the structures of society, it becomes yet more important to consider how ethics and values intertwine in design activity. Numerous methods that address issues related to ethics and value- centeredness in design activity exist, but it is unclear what role the design research and practice communities should play in shaping the future of these design approaches. Importantly, how might researchers and practitioners become more aware of the normative assumptions that underlie both their design activity and the design artifacts that result? Previous research has revealed that a designer’s awareness of ethical issues can be raised through value-centered design approaches and methods (c.f., value-sensitive design), but the broader ethical impacts of these approaches and methods are often underexplored. For example, the diversity of potential stakeholders and complexity of use contexts may not be immediately accessible to a designer, leaving their near- and long-term ethical responsibility under-developed. There is always the spectre of unintended consequences, while shifts in culture make designs not only obsolete but unfathomable. 

In this workshop, we seek to facilitate a shared understanding regarding the role of ethics and values in design practice and research, using this shared understanding to develop methods to investigate ethical decision-making. While existing study of ethics and values has largely focused on design methods for implementation in practice in an explicit and structured way (e.g., value-sensitive design, values at play), our focus is on the ways in which values might be discovered and generatively explored through qualitative and critical means, both by researchers and practitioners. Through collaborative activities and discussions, workshop participants will be engaged in analyzing existing design artifacts and processes, critiquing them through ethical lenses, and subsequently visualizing their process of value discovery. Outcomes from this workshop are expected to further deepen existing methods for uncovering ethics and values in a design process, highlighting potential opportunities for supporting practitioners’ work and ethical awareness. 

Interest in critical scholarship that engages with the complexity of user experience (UX) practice is rapidly expanding, yet the vocabulary for describing and assessing criticality in practice is currently lacking. In this paper, we outline and explore the limits of a specific ethical phenomenon known as "dark patterns," where user value is supplanted in favor of shareholder value. We assembled a corpus of examples of practitioner-identified dark patterns and performed a content analysis to determine the ethical concerns contained in these examples. This analysis revealed a wide range of ethical issues raised by practitioners that were frequently conflated under the umbrella term of dark patterns, while also underscoring a shared concern that UX designers could easily become complicit in manipulative or unreasonably persuasive practices. We conclude with implications for the education and practice of UX designers, and a proposal for broadening research on the ethics of user experience.